Inclusive Beauty
Products for everyone.
Quality Assured
Only the best for your hair.
Expert Approved
Tested for results.
Best Sellers:
Every Style, Every Strand
Carefully curated for every woman, every age, and every hair type. Products that celebrate diversity and deliver results.
Smart & Innovative Solutions
Our curated selection of hair care products and stylish accessories is designed to make your beauty routine easier, more effective, and enjoyable. From nourishing treatments to chic hair clips, we bring quality and style to every day.
Customer Care & Satisfaction
Your experience matters. We provide responsive support, clear communication, and reliable service to ensure you are happy with every order. Your satisfaction is our top priority.
About Us:
At Aurelle, we believe beauty isn’t one-size-fits-all — it’s personal, expressive, and empowering. Every strand, style, and look tells a story, and every woman deserves products that help her feel confident, cared for, and celebrated. That’s why we focus on high-quality hair care and stylish accessories designed to make your routine easier, more effective, and enjoyable.
We know that women thrive when they have products that truly work for them. That’s why our collection is carefully curated for every woman, every age, and every hair type. From nourishing treatments to chic clips and styling essentials, each item is chosen to enhance, protect, and celebrate your unique beauty.
Our mission is simple: to combine quality, inclusivity, and style so women can feel confident and radiant every day. Every product is selected with care, ensuring real results and effortless style, no matter your hair type or routine.
Aurelle is more than a store — it’s a community that celebrates diversity, confidence, and the joy of looking and feeling your best.
Customers are saying
Questions? We've got you covered!
Do your products come with a warranty?
We do not offer warranties on our products. However, if an error occurs on our part—such as sending a defective or incorrect item—we will provide a replacement product or store credit. Customers must contact us promptly with proof of the issue to arrange a resolution.
Is the checkout Secure?
Yes. All transactions on our store are processed securely throughYoco on Shopify, using SSL encryption to protect your personal and payment information. You can shop with confidence knowing that your data is safe and your checkout experience is fully secure.
What is the Shipping Policy?
Shipping usually takes up to 10 working days. This allows time to confirm stock, prepare your order with care, and ensure reliable delivery to your door.
We process all orders within 1–3 business days, and tracking details are sent as soon as your package is dispatched. Delivery times may vary slightly depending on location, courier delays, or high-demand periods, but we always aim to get your order to you as quickly as possible.
If your order hasn’t arrived within the expected timeframe, contact our support team with your order number, and we’ll assist immediately.
What is your return and refund policy?
At Petverse, we value transparency and strive to ensure every order is accurate and meets our quality standards. All sales are final, and we do not accept returns or issue refunds under normal circumstances.
However, in the rare event that an error occurs on our part—such as sending the incorrect product or a defective item—we are committed to rectifying the situation. Affected customers will be eligible to receive either a replacement product of equal value or store credit, at our discretion.
To request resolution, customers must contact our support team promptly, providing order details and clear evidence of the issue. Once verified, we will process the replacement or credit efficiently to ensure a satisfactory outcome.
This policy ensures fairness while maintaining the integrity of our operations and protecting both our customers and business.
How can I get LIVE help/support while on the website?
You can get live help directly on our website through the chat box located at the bottom left corner of your screen. There you’ll find quick answers to FAQs or, if you sign up, you can chat directly with one of our online agents.
For additional support, feel free to email us anytime at team.pawverse@outlook.com — our team will get back to you as soon as possible.